Privacy Policy

PRIVACY POLICY

At AQUABIOTECH INC., we are committed to protecting and ensuring the confidentiality of the personal information we collect during our activities. As any business relationship is based on trust, our customers can expect the utmost rigor and transparency in our business practices.

Our privacy policy aims to inform users of our website of the personal data we collect, their use and the disclosure of any information collected, in the context of your business relationship. In addition, you have rights, and they are protected by the implementation of this policy.

What is personal information? This is information about a natural person that allows him to be identified, such as his name, address, or telephone number, etc.

IDENTIFYING INFORMATION

• Name
• Contact information
• E-mail address
• Identifying Information
• Employment
• Account Number
• Information we hold about you as an authorized representative, director, officer or shareholder of a company or institution.

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use cookies and/or log files to gather information about you.

HOW WE USE AND SHARE YOUR INFORMATION

We use and disclose your information to:

1. identify you, update your information and verify the accuracy of the information provided.
2. assess your eligibility for products and services or ensure that the advice, products, and services we offer, or purchase are suitable for you.
3. establishing, managing, administering, and maintaining the requested products and services.
4. conduct research and data analysis to generate statistics, improve our products and services, and develop new ones, including by analyzing information collected by our website.
5. Personalize your customer experience, including through analysis of your profile, transactions, and other information (including that collected by our websites and mobile applications) to:
• get to know you better and understand your needs.
• target and personalize products, services and promotions that may be of interest to you and your situation.
• better advise you through the analysis of your needs and preferences
6. promote products and services that may be of interest to you, offered by AQUABIOTECH INC. or some of its partners, including personalized advertising on social and digital media platforms.
7. carry out our day-to-day business and operations.
8. determine your eligibility for incentives (fee waivers, discounts).
9. prevent, detect and control fraud, as well as unauthorized or illegal activities (money laundering, cyber threats);
10. to allow due diligence of our operations in anticipation of the conclusion of a business transaction.
11. manage credit, business and other risks and comply with laws and regulations.
12. communicate with you using the contact information you have provided to us (by mail, email, text message, calls, social media);
13. use and disclose certain information where we are permitted to do so by law.

WHO WE MAY SHARE YOUR INFORMATION WITH

Sharing your information with others for legitimate purposes is sometimes necessary. This may include, for example, mandatory disclosure by law, necessary to protect your interests in the event of fraud or to allow you to participate in a program with a partner or to provide services to you on our behalf. At all times, we are committed to limiting the information to what is strictly necessary and to obtaining your consent, when required.

We ensure the integrity, security, and confidentiality of your information. Under no circumstances do we sell customer lists to third parties.

THIRD-PARTY WEBSITES AND SERVICES

This Policy applies only to our services and website. This Policy does not extend to websites, products or services provided by third parties. We assume no responsibility for the privacy practices of these third parties and encourage you to review all third-party privacy policies before using any third-party websites, products, or services.

INTERNATIONAL DATA TRANSFER AND HOSTING

Your personal information is currently hosted in Quebec (Canada), but also in the United States with service providers. Your personal information hosted in the United States is subject to different privacy rules, as it is subject to locally applicable laws and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of that other country, in accordance with the laws in force in that country. However, our practices regarding your personal information will continue to be always governed by this Privacy Policy.

FORMS AND INTERACTIVITY

Your personal information is collected through forms, namely:

• Website registration form.
• Information and submission form.
• Order form.

WE USE THE INFORMATION COLLECTED IN THIS WAY FOR THE FOLLOWING PURPOSES:

• Order tracking
• Information / Promotional offers
• Statistics
• Contact
• Feedback
• Correspondence

RIGHT TO OBJECT AND WITHDRAW

We are committed to offering you a right to object to and withdraw your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

TO EXERCISE THESE RIGHTS, YOU CAN:

Our Chief Privacy Officer is responsible for these practices within AQUABIOTECH INC. If you have any questions about this policy, you can write to him at the following address:

Privacy Officer
936, route 141 N.
Coaticook (Quebec) J1A 2S5
Email : admin@nullaquabiotech.com
Phone : 819-849-4440
Webpage: https://www.aquabiotech.com/standard-terms-and-conditions

SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL protocol.
• SET (Secure Electronic Transaction) protocol is a protocol specifically designed to secure Internet credit card payment transactions.
• Access management – authorized person.
• Access management – data subject.;
• Network monitoring software.
• Data backup.
• Username/password.
• Firewall.

We are committed to maintaining a high degree of security by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.

LEGISLATION

We are committed to complying with the legislative provisions set out in: Act respecting the protection of personal information in the private sector, CQLR, c P-39.1